Impactful Communication Skills

Learning Objectives

❖ Acquire the skills needed to communicate with impact to reach your goals.

❖ Know how to deal with different people’s communication styles.

Through

❖ Knowing what impactful communication is and its importance.

❖ Understanding the communication process and knowing the barriers to impactful communication.

❖ Comprehending the modes and channels of effective communication.

❖ Realizing how to improve the business messages.

❖ Knowing the importance of listening and how to develop your listening skills.

❖ Using the right questioning techniques.

❖ Identifying other’s communication styles and knowing and stretching your own style for a successful communication.