Learning Objectives
❖ Acquire the skills needed to communicate with impact to reach your goals.
❖ Know how to deal with different people’s communication styles.
Through
❖ Knowing what impactful communication is and its importance.
❖ Understanding the communication process and knowing the barriers to impactful communication.
❖ Comprehending the modes and channels of effective communication.
❖ Realizing how to improve the business messages.
❖ Knowing the importance of listening and how to develop your listening skills.
❖ Using the right questioning techniques.
❖ Identifying other’s communication styles and knowing and stretching your own style for a successful communication.
