Impactful Managerial / Supervisory Skills

Learning Objectives

❖ Identify the main managerial functions.

❖ Describe technical, human and conceptual managerial skills.

❖ Know the basic criteria for setting goals and how to plan for their achievement.

❖ Determine leadership skills needed to play the role of a leader in organizations and identify the different leadership styles and how to use them in real life.

❖ Select motivational methods for employees based on actual employee needs.

❖ Control and appraise employee performance based on the organization’s objectives.

Through

❖ Definition of Management.

❖ Managerial Skills and Roles.

❖ The Planning Functions: Setting Goals – Decision Making.

❖ Leading, Motivating and Delegating.

❖ Controlling and Performance Appraisal: Steps and Types of Controls – How to prepare for and conduct a performance appraisal interview.