Learning Objectives
❖ Identify the main managerial functions.
❖ Describe technical, human and conceptual managerial skills.
❖ Know the basic criteria for setting goals and how to plan for their achievement.
❖ Determine leadership skills needed to play the role of a leader in organizations and identify the different leadership styles and how to use them in real life.
❖ Select motivational methods for employees based on actual employee needs.
❖ Control and appraise employee performance based on the organization’s objectives.
Through
❖ Definition of Management.
❖ Managerial Skills and Roles.
❖ The Planning Functions: Setting Goals – Decision Making.
❖ Leading, Motivating and Delegating.
❖ Controlling and Performance Appraisal: Steps and Types of Controls – How to prepare for and conduct a performance appraisal interview.
