Learning Objectives
❖ Increase awareness of the steps and tools of problem-solving.
❖ Distinguish root causes from symptoms to identify the right solution.
❖ Improve decision making skills through applying the most suitable techniques.
❖ Recognize the top ten rules of good decision-making.
Through
❖ Defining “Problem” and “Problem Solving”.
❖ Identifying the barriers to effective problem solving and making proper decisions and how to combat them.
❖ Understanding the rational and non-rational models of decision making.
❖ Knowing and applying the effective problem solving & decision-making process.
❖ Understanding and implementing different techniques that leads to better decision making.
❖ Application.
